Refund policy
Return & Refund Policy
At Gilich Judaica, we take great care to ensure the quality of our jewelry. If your item arrives damaged or defective, we are happy to offer a replacement or refund under the following conditions:
Returns & Refunds
• We accept returns only if the item arrives damaged, defective, or incorrect.
• To request a return, please contact us here within 3 days of receiving your order. Please include your order number and clear photos of the item and packaging.
• Once we review your request and confirm the issue, we will offer a replacement or refund.
• Refunds will be issued to your original payment method within 14 days after the return is approved.
If you have any questions, feel free to contact us. We’re happy to assist you!